ZipDX is one of the conference call platforms used by Cadence's clients, and this article explains how to have a great experience with the platform.

There are three sections here:

  1. Logging in
  2. Introducing yourself
  3. Interpreting

1. Logging in

The above GIF is what the entire process looks like. Let's take it step by step:

You'll receive an invite in your email.
Upon receipt of email:
click the 'Complete registration' link.
10 minutes before the call start time: Click on the 'Go to the portal...' link

Once you log-in, you should see something similar to:

Click "Web Phone" and you should see something similar to:

Click 'Call' and it will look like

At this point, you are live and connected to the floor channel. This means that both parties can hear you. 

2. Introducing yourself

You should introduce yourself as follows:

The opener
"Hi, this is William. I will be your interpreter for today's call.
Are both parties on the line?"

Preparing for takeoff

"This call will feature a unique style of interpretation where you'll be hearing me at nearly the same time as the counterparty. What this means is that you'll be hearing the other side speak Chinese very faintly in the background. After 2-3 seconds, you'll hear my voice in English."
"[needs Chinese translation]"

Tips & tricks
"A few tips based on my prior experience: If you don't need my interpreting, you can press #0 at any time and you won't hear my interpreting. If there's a particular point you want to clarify, you can signal your intent to slow down by saying 'please let him/her finish before translating'. And finally, using the phrase 'go ahead' at the conclusion of your remarks is a great way to signal to me that you are done talking. You don't have to say it everytime, but it helps me. That's it. Let me give these same instructions in Chinese and we can get started!"
"[needs Chinese translation]" 

3. Interpreting

When the call begins, you'll need to pay close attention to the interpreter console. The default setting for a call is "Interp Off" which means both sides will hear your voice at the same volume. Use this setting to render the instructions from the previous section.

When it is ready to begin interpreting, click "Interp On":

Can you see the difference in the two screenshots above? In the first one, the interpreter should be going from Chinese >> English. In the second, it is English >> Chinese. 

This means you will need to constantly toggle the ">>EN" and ">>ZH" buttons.

That's it! Good luck on the call. 

Here are two other helpful resources:

  1. How we describe this experience for clients
  2. What to expect if the phone call is specifically for an expert network
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