Pay attention to deadlines. Deadlines for the assignment will be provided in the job card description. Documents to be translated will occasionally be available to be downloaded from the job description as well.
Formatting? Always ask the customer if they want the translation returned side-by-side with the original content or if they want a completely monolingual document.
If you have questions about how to format your translation feel free to reach out to the customer, just make sure you cc email@example.com
Logging work. Once you have submitted your work, please ask the customer to acknowledge work has been completed by logging in and choosing "End Work". At this point, you will be able to log the word count.